University Placements

*Please note that applications for the year 2024/2025 have now closed.

Nitec Solutions Limited is one of Northern Ireland’s leading Microsoft Partners, and Information Technology companies. We have recently achieved designation as a Microsoft Solutions Partner in Security, and have renewed our status as a Modern Work Partner.

Our reputation for innovation and customer service, combined with a passion for always doing the right thing for our customers, demands a particular kind of placement student with a commitment to customer service, technical excellence and personal achievement.

Assigned to Nitec’s Technical Services Team, the appointees will receive the national wage for their age group and be expected to take up the post in June 2025 until June 2026 in line with their course.

Key Responsibilities

Whilst not an exhaustive list of responsibilities, the successful candidate should expect their days to include;

• Handling customer IT requests.
• Provide IT support to Nitec’s customers.
• Troubleshooting various IT issues.
• Resolving customer queries to achieve outcomes with excellence.
• Assist with software and hardware related queries, working to provide solutions.
• Engage with cloud technologies.
• Reference and utilise technical documentation to support customer needs.
• Prepare detailed technical notes on IT solutions.
• Collaborate with various departments to provide the best solution for Nitec customers.
• Go above and beyond to assist Nitec customers in “doing the right thing.”
• Stay curious - continuously learn about new technologies.

As you grow and develop in your role, these responsibilities may differ, however they will always be reasonable with sufficient training provided.

You may also be placed in various teams within our Technical Services Department based on your interests and skill growth requirements.

Ideal Candidate

The ideal candidate for this role will be someone who;

• Has the ability to demonstrate a sound technical approach to problem solving.
• Enjoys problem solving, and providing solutions.
• Is organised, with excellent time management and prioritisation skills.
• Is a people person, with strong interpersonal skills.
• Is confident and warm in dealing with customers.
• Has excellent and adaptable communication skills.
• Has a background or strong interest in technology.
• Excels in team environments.
• Has a proactive and curious mindset.
• Can follow procedural tasks with accuracy.
• Whilst not essential, a clean driver’s licence and access to a car would be an advantage.

What you can expect from Nitec

It’s important that Nitec has a work environment that allows you to succeed. If you are successful you will be joining a team with:

• Opportunities to work alongside industry leaders and partners.
• A collaborative and supportive culture.
• Opportunities to learn and apply you knowledge to new technologies and processes.
• Gain a sense of satisfaction in helping businesses achieve their goals.
• Opportunities for career development and progression.

Current benefits package

Nitec are thrilled to offer the following benefits package currently to its staff.

• Work laptop and home working kit.
• Access to private medical insurance.
• Home working reimbursement scheme.
• 33 days paid holidays per year.
• Cycle to Work scheme.
• Team days out.
• Company bonus (performance dependant).
• Hybrid working arrangements.

These benefits are subject to change, and are criteria dependant.

How to Apply

To apply, please forward your CV to jobs@nitec.com.